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Print and Copy

Information about

Print

General

Prices

  • Black/White, A4: DKK 0.55 per page
  • Colour, A4: DKK 1.00 per page
  • Black/White, A3: DKK 0.55 per page
  • Colour, A3: DKK 1.00 per page

When you print on both sides the price will be doubled. 

Printers

  • What printing options do you have on AU Library's printers:
  • Xerox: Color, black/white, A3 og A4
  • HP: black/white , A4

Getting started

User account

In order to use the library's print facilities you must be a registered user at Det Kgl. Bibliotek/The Royal Danish Library. If you have forgotten your pin code, log on your user account in the library system and edit your pin code.

Are you not a library user you need to register to become one to be able to print.

Payment

Use of our print facilities requires you to add funds to your printing account before you can begin to print/copy.

Minimum deposit to your printing account is 10 DKK.

Payment is made online. You must use a debit card such as a VISA card or a MasterCard. Alternatively you can also use MobilePay.

Guide

If you need help to the print, please feel free to use our guide or ask the staff at your local AU Library 

Practical information

Articles for self-printing

If you have ordered an article for self- printing via the library system, it will be kept for 15 days and then automatically deleted. Therefore, you must print your article within 15 days of receiving notification that it is ready to print.

Printing errors

If, because of technical problems, you do not receive the prints/copies you have paid for, you can get replacement prints/copies by contacting the staff at one of the AU libraries.

Employees will decide in each case whether there are sufficient grounds for refunding the payment so that you can make a new print/copy.

Refunds

If you have a balance of at least 50 DKK in your print account, you can receive a refund of the money by sending an email to oekonomi@kb.dk. You must provide your name, address and your date of birth.

Users without a Danish account can pick up the amount by appointment. We do not transfer these kind of amounts to foreign accounts.

You need to have money in your printing account at AU Library in order to receive articles that you have ordered via bibliotek.dk.

Other options

Other options

Scanner

You can also use our Xerox machines as scanners. You can send the scanned file to an email or an USB stick.

Notice law on copyright.

Copying

The printers are also a copier. Log in with you Login ID and your 4-digit library pin. The price is the same as for print. 

Notice law on copyright.