AU Library

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You are here: AU Library Facilities MyPrint - Print and copy

Information about

Print

ATTENTION:
You may experience waiting time before your new library login allows you to print. We apologize for the inconvenience.

General

Prices

  • Black/White, A4: DKK 0.55 per page
  • Colour, A4: DKK 1.00 per page
  • Black/White, A3: DKK 0.55 per page
  • Colour, A3: DKK 1.00 per page

When you print on both sides the price will be doubled. 

Printers

    What printing options do you have on AU Library's printers:
  • Xerox: Color, black/white, A3 og A4
  • HP: black/white , A4

Getting started

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User account

In order to use the library's print facilities you must be a registered user at The Royal Danish Library. If you have forgotten your pincode log in to see it or to make a new pincode.

Are you not a library user you need to register to become one to be able to print.

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Payment

Use of our print facilities requires you to add funds to your printing account before you can begin to print/copy.

Minimum deposit to your printing account is 10.- dkr each time.

Payment is made online. You must use a debit card such as VISA, MasterCard, etc or MobilePay. See all your payment options.  You will not be charged a transaction fee.

Guides

If you need more help to the MyPrint system, AU Library has made several guides, which shows how to operate the system. 

Furthermore, Xerox has made a series of videos about how to operate the Xerox-printers, which are very helpful, if you need help getting started. If you need any further assistance, feel free to contact the staff of the library.

Practical information

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Articles for self-printing

If you have ordered an article for self- printing via the library system, it will be kept for 15 days and then automatically deleted. Therefore, you must print your article within 15 days of receiving notification that it is ready to print.

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Printing errors

If, because of technical problems, you do not receive the prints/copies you have paid for, you can get replacement prints/copies by contacting the staff at one of the AU libraries.

Employees will decide in each case whether there are sufficient grounds for refunding the payment so that you can make a new print/copy.

Refunds

If you have a balance of at least 25 DKK in your print account, you can receive a refund of the money by sending an email to adm-oko-postkasse@kb.dk. You must provide your name, address and date of birth in the mail.

Users without a Danish account can pick up the amount by appointment. We do not transfer these kind of amounts to foreign accounts.

Other options

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Scanner

You can also use our Xerox machines as scanners. You can send the scanned file to an email or an USB stick.

Notice law on copyright.

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Copying

The printers are also a copier. Log in with you CPR-number and you library pin. The price is the same as for print. 

Notice law on copyright.

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AU Library

Revised 20.01.2020