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Information about

Print

Information about

Print

General

General

Prices

  • Black/White, A4: DKK 0.55 per page
  • Colour, A4: DKK 1.00 per page
  • Black/White, A3: DKK 0.55 per page
  • Colour, A3: DKK 1.00 per page

When you print on both sides the price will be doubled. 

Prices

  • Black/White, A4: DKK 0.55 per page
  • Colour, A4: DKK 1.00 per page
  • Black/White, A3: DKK 0.55 per page
  • Colour, A3: DKK 1.00 per page

When you print on both sides the price will be doubled. 

Printers

    What printing options do you have on AU Library's printers:
  • Xerox: Color, black/white, A3 og A4
  • HP: black/white , A4

Printers

    What printing options do you have on AU Library's printers:
  • Xerox: Color, black/white, A3 og A4
  • HP: black/white , A4

Questions about MyPrint?

If there are any problems with MyPrint, you can look for help here on the site, or in our FAQ. If you don't find the answer to your problems, feel free to contact the staff of the service location, or contacting the service location directly. You can find all the informations about the service locations on the page of the service locations.MyPrint - FAQ

Getting started

Getting started

User account

In order to use the library's print facilities you must be a registered user at Det Kgl. Bibliotek/The Royal Danish Library. If you have forgotten your pincode log in to see it or to make a new pincode.

Are you not a library user you need to register to become one to be able to print.

User account

In order to use the library's print facilities you must be a registered user at Det Kgl. Bibliotek/The Royal Danish Library. If you have forgotten your pincode log in to see it or to make a new pincode.

Are you not a library user you need to register to become one to be able to print.

Payment

Use of our print facilities requires you to add funds to your printing account before you can begin to print/copy.

Minimum deposit to your printing account is 10.- dkr each time.

Payment is made online. You must use a debit card such as VISA, MasterCard, etc or MobilePay. See all your payment options.  You will not be charged a transaction fee.

Payment

Use of our print facilities requires you to add funds to your printing account before you can begin to print/copy.

Minimum deposit to your printing account is 10.- dkr each time.

Payment is made online. You must use a debit card such as VISA, MasterCard, etc or MobilePay. See all your payment options.  You will not be charged a transaction fee.

Guides

If you need more help to the MyPrint system, AU Library has made several guides, which shows how to operate the system. 

Furthermore, Xerox has made a series of videos about how to operate the Xerox-printers, which are very helpful, if you need help getting started. If you need any further assistance, feel free to contact the staff of the library.

Guides

If you need more help to the MyPrint system, AU Library has made several guides, which shows how to operate the system. 

Furthermore, Xerox has made a series of videos about how to operate the Xerox-printers, which are very helpful, if you need help getting started. If you need any further assistance, feel free to contact the staff of the library.

Practical information

Practical information

Articles for self-printing

If you have ordered an article for self- printing via the library system, it will be kept for 15 days and then automatically deleted. Therefore, you must print your article within 15 days of receiving notification that it is ready to print.

Articles for self-printing

If you have ordered an article for self- printing via the library system, it will be kept for 15 days and then automatically deleted. Therefore, you must print your article within 15 days of receiving notification that it is ready to print.

Printing errors

If, because of technical problems, you do not receive the prints/copies you have paid for, you can get replacement prints/copies by contacting the staff at one of the AU libraries.

Employees will decide in each case whether there are sufficient grounds for refunding the payment so that you can make a new print/copy.

Printing errors

If, because of technical problems, you do not receive the prints/copies you have paid for, you can get replacement prints/copies by contacting the staff at one of the AU libraries.

Employees will decide in each case whether there are sufficient grounds for refunding the payment so that you can make a new print/copy.

Refunds

If you have a balance of at least 50 DKK in your print account, you can receive a refund of the money by sending an email to oekonomi@kb.dk. You must provide your name, address and date of birth in the mail.

Users without a Danish account can pick up the amount by appointment. We do not transfer these kind of amounts to foreign accounts.

Refunds

If you have a balance of at least 50 DKK in your print account, you can receive a refund of the money by sending an email to oekonomi@kb.dk. You must provide your name, address and date of birth in the mail.

Users without a Danish account can pick up the amount by appointment. We do not transfer these kind of amounts to foreign accounts.

Other options

Other options

Scanner

You can also use our Xerox machines as scanners. You can send the scanned file to an email or an USB stick.

Notice law on copyright.

Scanner

You can also use our Xerox machines as scanners. You can send the scanned file to an email or an USB stick.

Notice law on copyright.

Copying

The printers are also a copier. Log in with you username name and you 4-digit library pin. The price is the same as for print. 

Notice law on copyright.

Copying

The printers are also a copier. Log in with you username name and you 4-digit library pin. The price is the same as for print. 

Notice law on copyright.