Collect and return material

Useful information about pick-up locations, returns, recalls, renewals, etc.

Useful information when picking up reserved material

When will the material be available?

  • You will receive an email when your material is ready for pick-up. When you make the reservation you will be given a time that you can expect the material to be ready for collection. You should, however, wait for the confirmation email that you will get as soon as the material is ready for you. 

Collecting reserved material

  • When material is ready for pick-up, you have seven days within which to collect it. It will then be taken down from the pick-up shelf and will no longer be reserved to you.

 

 

Pick-up location

  • You can choose which service location you would like to collect the material from when you make the reservation. AU Library has a number of service locations distributed across the campus. Read more about loan rules.

Read more about loan rules.


Useful information when returning material

Recalls

  • 3 days before your loan period expires you will receive a reminder to return the material on time.

Renewal of loans

  • A loan can, unfortunately, not be renewed if another user has reserved the material, and will therefore need to be returned.

Returning material

  • You can return all material borrowed via AU Library to any AU Library service location - regardless of where you originally collected the material.

Service locations

See all the different AU Library locations across Aarhus University, and decide for yourself the best place to collect your reserved books.

Opening hours

See the opening hours at the individual service locations, so that you know precisely when it will be possible to collect your reservations.

Access from home

Our electronic resources can often be accessed from home if you log in and find them via AU Library's search system. 

MyPrint

If the article is not online, then we will scan it and send it to you. Some articles, however, may need to be printed via MyPrint - depending on the license we have to the material. You will receive an email about how you can obtain your article.